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George & Pilgrims

George & Pilgrim - Glastonbury  

01458 831146

1 High Street
Glastonbury
BA6 9DP

Opening Times:

11.00am - 11.00pm

Categories:

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bad customer service and food

my partner and i had lunch here and the food was so bad we asked for a replacement meal, the rude manager told us that we could not have a replacement meal or a refund and it was our own fault for not liking the meal. the food was left and we were £20 out of pocket for food my 10 year old could of cooked better! the worst bit was the complete lack of customer service from the waiting staff through to the bar staff and manager.. all were completely rude and unhelpful. very bad experience AVOID!!!

By glasto_22 at 14:18 on 06/01/13

      
      

The George and Pilgrim in Glastonbury, built in the 1400s, is the oldest purpose built public house in the South West of England. The Heart

 
      
      

5 Reviews of George & Pilgrims

       
  • Profile image for glasto_22

    bad customer service and food

       

    my partner and i had lunch here and the food was so bad we asked for a replacement meal, the rude manager told us that we could not have a replacement meal or a refund and it was our own fault for not liking the meal. the food was left and we were £20 out of pocket for food my 10 year old could of cooked better! the worst bit was the complete lack of customer service from the waiting staff through to the bar staff and manager.. all were completely rude and unhelpful. very bad experience AVOID!!!

    By glasto_22 at 14:18 on 06/01/13

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  • Profile image for VictorMildew

    Back on form for this ancient coaching house

       

    I've not been into the G&P for over a years as on the last couple of occasions it had not been a pleasant experience with surly management and an unwelcome feel from the staff, but over the past few weeks the G&P has acquired new management who straight away made us feel welcome when we called in for a few drinks on Friday evening. There's a wider range of ales now as well as Heck's cider and it seems that the place is becoming the favourite...um...haunt of local ghosts too as recent news stories will attest.

    By VictorMildew at 19:05 on 13/05/12

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  • Profile image for stonesthrow

    Rekindled Passion!

       

    It's been a while since I went to the G&P for a drink, mainly because in the ast they haven't sold a very good choice of largers which my other half prefers to drink. Once upon a time, it was one of my favourite locals, for the appeal of the open fire, the historic architecture and cosy interior, huge wooden tables and warm atmosphere. It went downhill a few years ago with a less than impressive management team and the the consistent smell of medieval sewerage system! However, we popped in last weekend and enjoyed a drink in the cosy side roon, they now serve Grolsch which made my chap happy and there was a lovely atmosphere. It just feels a bit more chilled out than the other high street pubs and less frantic. Looking forward to returning there soon!

    By stonesthrow at 14:02 on 05/02/12

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  • Profile image for George & Pilgrims

    George & Pilgrim

       

    We have just updated the George & Pilgrim's details this evening and are looking forward to sharing all the news and events with everyone at Glastonbury People. Follow us on Twitter: @YeGeorgePilgrim Don't forget the Halloween bash at the George & Pilgrim on Monday evening - call in this weekend for more details - Tim & Lesley

    By George & Pilgrims at 21:23 on 28/10/11

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  • Profile image for NigelaAwesome

    Fabulous building, odd vibe...

       

    Thsi is a lovely and historic building in central Glastonbury, worth a look for the architecture alone. Inside it's part hotel, part pub with nice seating and an open fire in the winter. Not a brilliant selection of beers but they serve pretty good food in a seperate dining room and in the bar.

    By NigelaAwesome at 07:28 on 07/05/10

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